No matching results found
Frequently asked questions
Everything you need to know about products, MOQ, production, and shipping— straight from our factory floor.
1. What products do you manufacture?
We manufacture fiberglass window screen mesh, fiberglass mesh cloth for wall reinforcement, self-adhesive fiberglass mesh tape, and fiberglass yarn. Custom sizes, weights, and colors are available.
2. Are you a factory or a trading company?
We are a direct source factory with over 10 years of experience, located in Shandong Province, China, in a major glass fiber industrial zone. We control production from yarn to finished rolls.
3. Can I get a free sample?
Yes, we offer free samples for evaluation. You only need to pay the shipping cost. The sample will be sent within one week.
4. What is your minimum order quantity (MOQ)?
For standard products, MOQ is one pallet (about 5,000㎡). For customized specifications, MOQ is negotiable. We also welcome trial orders.
5. What are your payment terms?
We accept T/T (50% deposit, 50% balance before shipment). For small amounts, PayPal or Western Union is also accepted.
6. What is your lead time?
Typically 15–25 days after deposit confirmation. For large orders or during peak seasons, please check with our sales team.
7. Do you offer custom sizes, colors, or mesh counts?
Yes, we offer full customization – roll width, length, mesh count, weight (g/m²), and color (white, black, gray, off-white, etc.).
8. How do you ensure product quality?
We test incoming yarn, monitor weaving tension, perform heat-setting, and check coating uniformity. Every batch is tested with specific gravity testers, electronic scales, and tension meters.
9. Is your fiberglass mesh alkali-resistant?
Yes, our mesh for construction applications is coated with alkali-resistant acrylic or latex, suitable for cement and plaster environments.
10. Can your window screen mesh be used for fireproof applications?
Yes, our fiberglass window screen mesh is inherently flame retardant. It does not support combustion and meets international fire safety standards.
11. What is the difference between fiberglass mesh cloth and mesh tape?
Mesh cloth is used for large-area wall reinforcement (usually without adhesive). Mesh tape is self-adhesive, designed for drywall joints and crack repair.
12. Do you provide OEM or private label service?
Yes, we can print your logo on the packaging, use custom labels, and produce according to your technical drawings or samples.
13. How do I choose the right mesh count for window screen?
For most homes, 18×16 or 17×19 offers good insect blocking and airflow. Higher counts (19×21) block smaller insects but reduce visibility and airflow.
14. What is your daily production capacity?
Our daily output is 50,000 square meters, which allows us to handle bulk orders with stable supply and on-time delivery.
15. Do your products have any environmental certifications?
Yes, our production follows ISO 14001 standards. The screens contain no harmful chlorine compounds and emit no VOCs.
16. How should I store fiberglass mesh rolls?
Store in a dry, cool place away from direct sunlight and moisture. Keep rolls upright and avoid heavy stacking to prevent deformation.
17. What is your warranty or after-sales policy?
If any quality issue is found (e.g., coating peeling, low tensile strength), we will replace the affected rolls or refund. Each batch is traceable.
18. Which countries do you export to?
We export worldwide – Europe, North America, South America, Southeast Asia, the Middle East, and Africa. We have experience with international shipping and customs clearance.